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13 Articles Found

Help Your Customer Help Themselves: Tips for a Cleaner, Longer-Lasting Carpet

Your customers are likely to take your advice about carpet care seriously. This gives you an opportunity to help them take better care of their carpet investment—and to demonstrate ...

Upholstery Cleaning: Understanding Cleaning Code Tags

Manufacturers of furniture fabrics have voluntarily begun to label some fabrics with recommended cleaning instructions to assist in consumer care and help reduce related cleaning ...

Upholstery Cleaning: What to Inspect First

Any problems that might occur due to preexisting conditions should be noted on the work order and signed by the customer. Any limitations should be mentioned as limitations to ...

Carpet Construction: Common Elements

There's a variety of carpet construction processes, yet most tufted carpets have the following in common: Face Yarn: The material on the top of the carpet, often referred to ...

Seeing is Believing: Show Customers the Dirt that Lurks!

Carpets are great collectors of soil and dirt and the sources of soiling are infinite. Anything inside or outside a building can be tracked in, blown in, spilled or dragged ...

Show Some TACT!

Successful soil removal depends on these four fundamentals: temperature (heat), agitation, chemical action, and time. The acronym T.A.C.T (sometimes called C.H.A.T., Chemical, ...

Urine Stains and Odors: Old vs New

One of the most important issues with urine stains and odors is to understand the difference between fresh urine deposits and stains that have been there for a long time. Fresh ...

What Are YOU Worth?

A story is told about a man who noticed the elderly Salvador Dali drinking coffee in a café. The man approached the prominent Spanish surrealist artist. “I’m a great fan of yours,” ...

UV Light: The Cleaner’s Superpower

It’s not exactly X-ray vision, but a good ultraviolet or UV light truly can help you see what may be lurking in carpet and upholstery. Not only does a UV light reveal the presence ...

The Bone Scraper: A Whale of a Tale

Carpet bone scrapers are an essential tool for removing dried or solid debris from carpets and upholstery before proceeding with spot removal. But why are they called bone scrapers? These ...

Restorative Cleaning: Winning the Race Against Dirt

Operators are often in a “race against dirt” – a race they feel they can never win! Facilities work hard to keep their floors, fixtures and furniture looking clean and looking ...

When Temps Rise, So Can the Odors

When warmer weather approaches, it's a good time to review how higher temperatures affect odor generation. First, volatile compounds - the source of most odors - are more easily ...

What Causes Urine to Glow Under UV Light?

Most of you have probably used a UV light to detect urine spills in carpets, upholstery and flooring. But why does urine glow like that? And more importantly, why do urine spots ...